Listen closely
Start with the people doing the work: their context, constraints, workarounds, and questions.
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About / Designer, engineer, field observer
I make complex work feel more human.
I am Shubham Som Gupta, a Senior UX Designer working on enterprise healthcare and service experiences. I bring research, systems thinking, and visual craft together so teams can move from a complicated reality to a clear next step.
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A route, not a straight line
I learned to see systems by first learning to make things.
My route into digital product design began with mechanical engineering, then moved through transportation design and product development. Those disciplines taught me to notice form, movement, constraints, and the practical reality behind every elegant idea.
Today, that grounding helps me work across clinical workflows, service operations, remote monitoring, and design systems—where a good interface is only one part of a much larger experience.
- 01Mechanical engineering
Amity University, Noida
- 02Transportation design
School of Design Studies, UPES
- 03Product & service experiences
Enterprise healthcare today
Working rhythm / 01–03
A practice built for the in-between.
Make it tangible
Turn the fuzzy parts into journeys, prototypes, and decisions a cross-functional team can use.
Carry it through
Stay with the details—from usability validation and design-system quality to the build itself.
The work now
From the clinical floor to the product team.
At Philips, I design digital experiences across oncology, service, remote monitoring, and ultrasound. The work spans the full arc: discovery, service journeys, interface design, prototyping, usability validation, and implementation with agile teams.
I enjoy the useful tension between a person trying to complete a task and the complex organisation that has to support them. That is where maps, prototypes, clear language, and well-made systems earn their place.
Employment history
The places where the practice took shape.
- 2021—now
Philips Healthcare India
Senior UX Designer, 2025—present · UX Designer, 2021—2025Enterprise healthcare and service experiences across oncology, remote monitoring, ultrasound, and service operations.
- 2020—2021
Visual communication & industrial design
Consure Medical · Techkritiya EduventuresMedical-product communication, STEM education kits, and design leadership across physical product work.
AI in practice / Assist, test, decide
AI clears the hay. People find the signal.
I use AI to accelerate the early, repeatable parts of design—requirements drafting, concept exploration, and AI-enabled workflow prototypes—so more attention can go to the decisions that need human context.
In recent scoping work, requirements automation and AI-assisted ideation wireframes saved 3–4 hours per feature.Clear the runway
I use AI to structure early requirements and surface the questions a team needs to answer before it starts making screens.
Make ideas testable
AI-assisted wireframes help turn a direction into something concrete enough for a fast stakeholder conversation.
Keep people in the loop
The output is a starting point, not a verdict. Research, clinical expertise, usability testing, and stakeholder review decide what moves forward.
Selected foundations
A few places that shaped the way I work.
Learning
- Diploma, Product Development Project — Aalto Design Factory, Helsinki
- Postgraduate programme, Design & Innovation — ISDI, Mumbai
- Master’s, Transportation Design — School of Design Studies, UPES
Recognition
- Red Dot Design Team of the Year — 2022
- Aalto Product Development Project winner — 2019
- Vehicle Design Gold Awardee — 2019
Outside product work / Field observation
The other side of the practice.
Photography is where I keep practicing attention: light, behaviour, movement, and the small details that make a scene feel alive. Automotive design and physical form still pull me in for the same reason. Both are reminders to look beyond the screen.
Explore photography
A few recurring subjects
Birds in motion. Machines with a point of view. The way people make a place their own. These are all small studies in context.
